FAQ



GENERAL FREQUENTLY ASKED QUESTIONS

SHOULD I REQUEST SHIFT TO BE TAKEN?
Each professional has a working methodology that makes each patient receive the care they need and during their care are evacuated all their doubts and resolved the reasons that generated the consultation; For this it is important to schedule a shift, spontaneous or urgent demand can only satisfy the need for a very timely and necessary issue and in cases where the reason does not allow programming, but this kind of attention should not be transformed into habit.

I CONSIDER THAT MY CONSULTATION IS AN EMERGENCY, WHAT SHOULD I DO?
All our patients have the necessary information such as emails and telephone numbers of the office, telephone number of the professionals and personal emails for urgent cases, all these data are also in the knowledge of the administrative areas of social work And prepaid ones to which we pay attention, just as in their primers.
In case of urgency they can communicate by any of these means and we will try to solve it as soon as possible or to make the corresponding referral so that they can receive the best care when it is necessary.

WHAT SHOULD I TAKE IN MY FIRST CONSULTATION?
All patients must attend ID cards, updated Social Work or Prepaid Credentials, diagnostic studies prior to the consultation (analysis, Rx, CT, etc.), in case of dental consultation, if they use relaxation and / or containment plates Take it as well as the toothbrush they are using in order to evaluate if it is suitable.

I MUST CANCEL MY CONSULTATION IF I WILL NOT USE THE TURN?
As far as possible, the consultations should be canceled 48/24 hours in advance, in order to give other patients the opportunity to use these free shifts, even if, on the same day of the shift, they will not be able to attend, it is also important to warn them. Free time can be used to resolve some urgency of another patient, you may find yourself in that situation in another opportunity-

ATTEND SOCIAL, PREPAYMENT, PRIVATE WORKS?
In medicine, OSDE, MEDIFE, ACORD SALUDO, OSyC, OMINT, MEDICUS, PARTICULAR PATIENTS
Dentistry attends OSDE, MEDIFE, PARTICULAR PATIENTS.

ODONTOLOGY

I have pain, what should I do?
In the first instance you should consider some characteristics of that symptom that are important in order to arrive at a diagnosis, try to answer these questions.
The pain is:
Permanent or Passenger?
In response to stimuli or spontaneous?
How do you respond to cold, heat, chewing, percussion?
Is it a tooth in treatment or not?
After surgery, duct treatment, restoration resent?
Is there inflammation of the area, flushing, heat, presence of fistula, bad taste, yellowish collection?
How long has the symptom occurred?
Did you take any medications on your own? Were there any changes?
All these data are necessary to resolve the symptom, although often the pain calms with the use of analgesics, it is important to arrive at the diagnosis of the cause that caused that pain, because if this is not resolved the pain returns.
This information is the one we need to know if it requires our help or if it is going to attend a guard service, remember that the professional who will attend does not always know your medical history so it is important that your answers are objective.

If there is pain I must take the analgesic together with an Antibiotic.
DO NOT.
Pain is not always caused by an infection, antibiotics unlike analgesics are not taken as a symptomatic palliative, and sporadically.
Antibiotics should be taken only if there is a diagnosed infection and should be the medication appropriate for the type of infection to be treated, antibiotics are taken for periods of 5, 7, 10 days as needed and the schedules and doses must be respected As indicated, so that they do not generate resistance and cease to be effective. DO I NEED TO HAVE A HEAD DENTON?
Dentists as a whole are general dental practitioners in the first instance and then orient themselves to one or more specialties such as periodontics, endodontics, surgery, prosthesis, orthodontics, etc.
The important thing is to have a dentist who practices general dentistry as Od. Of Head, so that it can solve the consultations of control, cleanings of tartar, restorations, extractions, etc., and if it were necessary the participation of another professional that does a practice that is not of his expertise, that this one can make the corresponding derivation For that punctual treatment and then continue their care.
The professional makes a clinical history of each patient where important data are recorded for each consultation, to have a follow-up of treatment, evolution, and pending treatments, so it is important to have continuity with the professional that has been chosen.

I HAD BAD EXPERIENCES, I AM AFRAID TO THE ODONTOLOGIST-
It is the main reason why people do not go regularly to their controls or get taken care of when the pain is no longer tolerable or the deterioration of their oral health no longer admits excuses.
Children and adults are afraid of dental care, it is common and normal, some can handle it better than others, we as professionals can not prevent patients from being afraid, but if we can build a relationship dentist / patient, trust where they feel contents , Understood and can gradually overcome this barrier, form a work team where responsibility, commitment and results become a shared achievement.
We are here to help.

DO I HAVE PERIODIC CONSULTATIONS TO THE DENTONOLOGIST?
A consultation should be done every 6 to 12 months for control, this gives the possibility to quickly treat any type of pathology present, and / or perform preventive controls.